OUR SERVICES

Nationwide Fire & Flood Restoration Service

Specialist fire, flood and water damage restoration

When disaster strikes, fast, professional action makes all the difference. Carlton Cleaners provides a dedicated Fire & Flood Restoration service across the UK, supporting homeowners, landlords, businesses and insurers when damage occurs.

Our specialist restoration team works on behalf of leading UK insurance companies, delivering rapid response and expert care following fire damage, flooding, escape of water or accidental damage. Our priority is to reduce stress, prevent secondary damage and restore your property and belongings as quickly and safely as possible.

Emergency response, day or night

Rapid emergency response, 24/7

Our restoration team is available day or night to respond quickly to fire, flood and water damage. We act fast to reduce further damage and stabilise the situation.

Trusted by insurers and policyholders

We carry out restoration work on behalf of leading insurance companies, working directly with policyholders to make the process as smooth and stress-free as possible.

Specialist care for garments and soft furnishings

From clothing and curtains to carpets and furnishings, items are carefully assessed, cleaned and restored using specialist techniques where possible.

Complete restoration and repair support

Alongside cleaning and recovery, we can coordinate building repairs, decorating, furniture restoration and specialist treatments to help return properties to normal.

Comprehensive restoration services

We provide a fully managed restoration service, including:

Fire and smoke damage restoration
Flood and water damage recovery
Escape of water incidents
Accidental damage claims
Garment and textile restoration
Curtain, carpet and soft furnishing cleaning
Specialist cleaning of smoke-affected items
Odour removal and neutralisation
Coordination of building works and redecoration
Art, furniture and contents restoration

All work is handled by experienced specialists using professional equipment and industry-approved processes.

Read just some of our fantastic reviews

      EXCELLENT  
   Based on 48 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Jane Parker-Lisberg 
 
 
 
 Trustindex verifies that the original source of the review is Google. Unfortunately they are so busy they did not have time to update their website regarding specialist cleaning suede and leather products I left the very large suede coat with them and they have promised to try to find an alternative cleaner, apparently these items are now so rare people able to clean them have now retired
  
 
      Posted on Google  
   
   Robert Lancaster 
 
 
 
 Trustindex verifies that the original source of the review is Google. Absolutely Amazing Service.
I’d left it last minute to get my suit dry cleaned, and nobody was able to do it in 24 hours. I rang Carlton’s and they were brilliant. Turned it around in less than 24 hours and my suit looks great.
Great customer service and real top quality dry cleaning. 5 stars
  
 
      Posted on Google  
   
   Accrington Naqshbandi Dhikr 
 
 
 
 Trustindex verifies that the original source of the review is Google. Top quality service at affordable prices
  
 
      Posted on Google  
   
   Michael Coffey 
 
 
 
 Trustindex verifies that the original source of the review is Google. Fantastic service. Never been disappointed with Inram’s impeccable attention to detail. Always willing to go the extra mile.
  
 
      Posted on Google  
   
   David Wyke 
 
 
 
 Trustindex verifies that the original source of the review is Google. I went to Carlton initially to get an old suit cleaned for a wedding. They did at good job at a reasonable price. After the wedding we had the wedding dress and another suit cleaned. We had thought the dress would be a write off as it had rained on the day and it got dirty just doing the photos! However Imran did a great job and was extremely helpful when I went to collect. He obviously takes pride in the work he does and I would definitely recommend him to others
  
 
      Posted on Google  
   
   Kate Denny 
 
 
 
 Trustindex verifies that the original source of the review is Google. Exceptional service from Imran and his team. What a lovely gentleman. My daughter’s wedding dress was like new and beautifully boxed on return and my dress was also dry cleaned. Highly recommended and would definitely use again.
  
 
      Posted on Google  
   
   Gabriella Mansfield 
 
 
 
 Trustindex verifies that the original source of the review is Google. Took some water stained blinds and a very old cross stitch blanket that has been stained for decades and Carlton cleaners got them looking brand new. Thank you so much for saving my handmade blinds and sentimental cross stitch work. Would highly recommend their services. Friendly and efficient.
  
 
      Posted on Google  
   
   Kevin Murphy 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent service - wash and dry service excellent - well done and Thank You
  
 
      Posted on Google  
   
   Michelle Neary 
 
 
 
 Trustindex verifies that the original source of the review is Google. Amazing service! I took my wedding dress to be cleaned after reading all the great reviews of Carlton Cleaners and they didn't disappoint. Friendly, prompt service and I now have an immaculate wedding dress. Thanks so much!

FAQs

What types of damage do you handle?

We provide restoration services for fire damage, smoke damage, flood damage, escape of water and accidental damage. This includes damage to garments, soft furnishings, curtains, carpets and selected household contents.

Do you offer a 24-hour emergency service?

Yes. Our restoration team is available 24 hours a day, 7 days a week. In emergency situations we can attend quickly to reduce the risk of further damage and begin the recovery process.

Do you work with insurance companies?

Yes. We regularly carry out restoration work on behalf of leading insurance companies and their policyholders. We can liaise directly with insurers, loss adjusters and contractors where required.

How quickly can you attend after an incident?

In emergency situations we can often be on site within a few hours, depending on location and circumstances. Early intervention helps minimise secondary damage and speeds up recovery.

What items can be restored?

We assess and restore garments, curtains, carpets, soft furnishings and selected contents wherever possible. Each item is inspected individually to determine the most suitable restoration method.

Can smoke or water-damaged items always be saved?

While many items can be successfully restored, this depends on the level and type of damage. We will always provide an honest assessment and advise whether restoration is viable.

How do I arrange restoration services?

You can contact us directly by phone for urgent assistance or general enquiries. We will guide you through the next steps and advise on insurance requirements where applicable.

Can you help reduce odours after fire or smoke damage?

Yes. We use specialist cleaning and deodorisation processes to help remove smoke odours and contamination from affected garments and soft furnishings, improving comfort and helping items return to usable condition.

How can we help?

Need to discuss our fire and flood restoration service? Contact us today.